FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Do you offer free shipping?
Yes! Free standard shipping is applied to all domestic orders (within UK) on orders above £50 +
What form of payments do you accept?
We accept Visa, Mastercard, and American Express credit cards and debit cards.
I have a question about my order, who can I contact?
Whether you want to make a change or have a quick question, please contact us directly via email at hello@cleyobeauty.com or via WhatsApp Monday through Friday, 10 AM - 5 PM BST. Just click on the icon in the lower right-hand corner of the screen.
How do I cancel an order?
Please email us at hello@cleyobeauty.com with the word "Cancel" in the subject line as soon as possible. We cannot guarantee that we'll be able to cancel your order once it's been placed, but we'll do our best!